What an amazing 3 days we had staff so friendly and helpful especially Steve he was amazing also Kym & Eloise were so helpful. . Rooms were spotless very comfortable beds . Everything u needed was there. Breakfast well what can i say but wow such a verity very high quality. Cant wait to come back next year. Bringing all my friends 😊
Hey there!
I just wanted to quickly share my experience with you for review purposes. I recently stayed at a fabulous hotel, and I must say, the hotel room and customer service were absolutely amazing! I had such a fantastic time.
I highly recommend everyone to choose this hotel when visiting this city. It is conveniently located near everything, making it super convenient to explore and enjoy all the attractions.
Take my word for it, you won't be disappointed!
The hotel was easily accessible from Edinburgh Waverly. Just a short walk from the platform to Market Street entrance - quite handy for my mom (who isn't a huge fan of walks). It was identifiable from the get go, and check in went smoothly with no fuss.
We came in a little bit earlier than check in time, but the reception staff were kind and accommodating, and offered us 2 rooms to start with (the 3rd would be available upon return from our short first day excursion) so we could drop our luggage and go on a walkabout.
Breakfast instructions were given and we were directed to the lifts where we could access our rooms. I have requested for all 3 rooms to be on the same floor and they were extremely kind for honouring that request.
They also prepared one of the rooms with a welcome platter for my sister and brother in law who were visiting with us as a part of their honeymoon leg. Much appreciated, guys! They totally loved it!
The rooms were clean, the bathroom was huge and everything sparkling - nothing to fault. Beds were comfy and toiletries were available upon request at reception. Airconditioning was superb! There was a small coffee and tea bar in the room as well as a mini fridge, and the room came with a safe, a big wardrobe space complete with iron and ironing board and a handy dandy hair dryer.
For breakfast, they had a large selection of hot and cold breakfast options, and even a chef's corner who made omelettes on order (you can put in anything you like from his little ingredient counter). The staff were really helpful and kept clearing the tables whenever you were done with your glasses and plates.
This overnight stay was my first here, and definitely one for the books!
Will definitely come back - highly recommended!
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