Went in to Waitrose to see the customer service desk As I had a fine because of spending over two hours in the car park. I had been in Waitrose the entire time , shopping and meeting in the coffee shop with friends.Thought this was unjust and the gentleman at the service desk sorted it all out and deleted the fine.Many thanks Waitrose great service restores your faith in humanity. Still think Britannia parking are total grabbing opportunists .
Lovely staff.
Great wet fish counter
Awful bottle neck to get in to carpark... I gave up and spent 90p next door.. I can't understand the queue which backed out to the roundabout as there were loads of free free spaces!!
Haven't been in for a few weeks and it's all change at Waitrose! Lots more self check outs (new but with assistants to help the fumblers like me) so fewer tills but also fewer queues blocking the way to the café! Always a nice place to shop (and they still sell very dry sherry!!)
Finally, I got to work out how the coffee machines work :)
First, you bring a cup, then when paying for your other snacks and nom noms, find and add coffee (normally £3), when you wave your waitress card, it magically drops to free coffee ☕️ 😉.
Next, pop to the coffee machine, place cup under the spout and waggle your card at the magic camera and then select your coffee.
Phenomenal and delicious too 😋
This is a good supermarket, with helpful staff and lovely food. As always as the standard meat and cheese counters, there’s also a fresh daily sushi counter, and a bakery. There’s a small homewares section, and also a café and toilets. The front desk also allows offers dry cleaning and parcel collection.
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