Fantastic store that offers the most outstanding customer service and wide range of quality products. Excellent warranties offered with goods, especially televisions in which I have bought my previous two from JL. I love the atmosphere, the friendliness and professionalism of staff, and the product displays. I enjoy shopping here and buying gifts for all occasions knowing I’ll receive high levels of support from staff, great products, and amazing brands to choose from.
I am always acknowledged, treated kindly and respectfully, which is more so than some competitors.
It is such a shame that we are losing this store in July as it has given so much to our community and will never be replaced. I hope the staff are taken care of and provided opportunities to continue working within the group locally.
This store is the greatest in the high street and will be sorely missed.
The staff there are extremely friendly. My daughter loved the way she felt really pampered by the lady in the cosmetic department. Too young for make up, she had different types of lip gloss until she found one that she liked. Meanwhile. When in the toy department, my daughter couldn't find what she wanted with her pocket money, so a member of staff ordered what she was looking for at the customer service desk. This arrived in only two days. Brilliant.👍
The staff cannot do enough for you. They don't stand over you, but give you time & space to peruse, then they offer help. [Made me buy more.]Brilliant. As usual cafe staff are amazing too. I was having a bit of difficulty parking myself + another lovely customer whizzed over offering help. Just a normal great day in Southsea's Knight & Lee.
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