Just ‘wow’. What an amazing experience from the moment you walk in; it’s hard to imagine somewhere so peaceful in the city centre. Our booking was their ‘quiet’ tea service. The servers took our coats and throughly explained all the options available before seating us at one of the tables. I can’t believe how good the tea was! I enjoy a lot of teas of different varieties at home, but this stuff blew us both away. Some teas like the hojicha had an almost tropical flavour, other teas were savoury in a way I didn’t know tea could be. The snacks/food were also excellent, and surprisingly filling! Definitely recommend the sakura mochi! Our service lasted around 2 hours. The server’s timing was excellent even though my wife and I were having two different menu options. Each tea/dish came with a card with some information and a QR link to further reading. Given the small maximum capacity of the establishment, it felt very intimate and personal. Given all of this, I’d say you definitely get your money’s worth. I couldn’t leave this review without commenting on some of the negative ones I see here; reading some of them initially left us feeling a little nervous about booking. However, our experience could not have been better, the staff were amazingly friendly and clearly very very passionate about the tea and food they serve. We had no issues taking photos of our food and drinks (following their guidance on photos and phone usage). If you’re feeling nervous about booking like we were, I’d honestly not worry and just book it. Respect their requests (which they politely remind you of upon booking and upon entry) and just enjoy the vibe. P.S. When we booked online by their site was down, but they responded to our email literally within minutes to help us book.