Amazing delicious vanilla rainbow cake which my son absolutely loved for his birthday and customer services were brilliant in sorting out an error on my part! Very happy and zero hesitation in recommending Flavourtown, thank you! Found this shop online (thanks previous reviewers) and ordered a vanilla rainbow cake Monday for collection Thursday this week. I sent an email Wed morning to check all was ok - Ashlee in Customer Services replied quickly saying I had ordered delivery for the following Thursday which was totally my fault. So I called Ashlee asking if anything that could please be done, I was fearing the worst tbh with just 24hrs until I needed to pick up the cake. Ashlee was amazing, contacted the production kitchen and called me back within 10mins and assured me they could make it in time inc. the birthday message and I could pick up from the Fulham branch at 10am! Sure enough and to great relief the beautiful tall cake was ready at 10am, looked amazing with vivid bright colours, tastes delicious with a lovely box (that fits) and customers feedback is clearly heard as there’s a ‘traditional buttercream frosting’ option now which I chose. I’m not a huge cake fan but I think the cake is delicious and most importantly my son (and his friends) loved the cake - thank you again to Ashlee for saving the day and to Flavourtown for helping to make my sons birthday in his words “the best birthday ever!” (*unfiltered photos)