I went to this store looking for a new sofa. I was served by the lovely Gabriele. I felt her service was exquisite, professional, courteous and honest. I felt Gabriele was very patient with me. She recommended suitable sofas for me after I told her my requirements, and she gave me time to browse the store. In the end I chose the perfect sofa and footstool. I was very satisfied and happy with the service received. I really hope Gabriele gets commission, or a reward, and raise of some sort, as this was the first time for me visiting the store and I felt her service and attitude was world class. Thank you Gabriele for your help and all the best with your studies :-)
Miss Thomas
The 5 stars is purely down to the experience I had dealing with Anthony in the lighting department. Such a helpful, pleasant guy! I had a bit of a drama trying to purchase a light shade that was difficult to transport home (a bit too big for the tube at rush hour), and he was an absolute star. Remembered my name, my situation, called me on the phone to let me know when I could pick it up etc. In the end the item didn’t fit quite right, and I took it back for a refund, but what stood out throughout the whole experience was the high level of customer service.
Not as good as the old habitat near Warren St. but still like the modern style.
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