Hit and miss for service, giving a generous 4* review
as we came for the lunch offer which is fantastic for value
The let down was service
Sat down at the table before my friend came... No menu, no tablet no staff asking if I would like a drink whilst I waited
After we ordered the first round we realised you had to order your wasabi and ginger as one of your quotas. So we put the order in straight away for wasabi and ginger.
Most of our meal was sushi... Wasabi never came 😞 we thought it would make an appearance on the plate with our sushi
Whilst we was told we had 90 minutes, the speed of the food came out was slow, and pushed us to our 2 hour parking.
I requested the bill, after 10 minutes I had to chase it up...When i enquired if the service charge was taxed I don't think he understood as he replied It's added to all the bills. I asked them to remove it and gave a cash tip instead.
I understand you was nearly full capacity today, so I can understand it was busy
Wouldn't put me off from coming back though and the offer is fantastic
Highly recommend this restaurant. Unlimited sushi, bento 🍱 box, gyozi, noodles and much more. Drinks you buy separately from the food price but you can take free of charge tap water.
Incredible design with the flowers and lights all over.
Once you made an order it takes about 10-20 mins to come.
Table is for up to 2 hours but it’s enough to get full.
We came here for dinner tonight as a family and had a really lovely time! The restaurant was absolutely beautiful. The food was fresh and all arrived promptly. Special mention to the service - all the staff were polite, friendly and attentive. Empty plates were cleared quickly and our water jug was refilled without us asking! We were also pleasantly surprised that dessert was included in the price :) It was only ice cream but with several flavors to choose from, which my kids loved. Really lovely evening - thank you!
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