I have to say I don’t fully expect high quality of customer service when coming to Macdonalds, and to be honest I don’t blame the young staff, they are treated horrendously by the public. But one lad stood out on my recent visit with my kids and I feel he deserved some recognition for his high standard of service. His name is James, he was running the floor on the day I visited, which was 16/08/23 at about 1.30. He was incredibly friendly, immensely helpful and just a breath of fresh air. We all commented on how lovely he was, offering to clear our food, offering to assist in anyway, just a credit to that store.
Great just the standard McDonald's eatery, was very busy but no problem managed to get a table food was as it should be quickly served freshly cooked and everything you expect. Staff were friendly and busy trying to keep tables free of spillages, dropped chips etc. Have no complaints was just what was needed at the time. Satisfied the hunger. Only one minor fault they had run out of the special tomato sauce for the cheesy nuggets, but it was bank holiday and was very busy.
Food is always good when you eat in.
At busy times restaurant prioritizes drive thru orders instead of customers inside. overall good staff and good experience. Try to avoid going at peak hours as it will be jam packed with kids
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