The girl at the window (Honey) was an absolute joy to deal with. Very pleasant and happy. Unfortunately the food let her down a little. Philly burger was luke warm and the coke zero had no flavour in it. Had to wait to long for food and a replacement drink.
Ordered from the drive thru. It was smooth and on time despite the long queue. I noticed there was adequate parking for eat-ins and it's located strategically at a shopping centre to be easily accessible by shoppers
Used the app to order for 4 of us, parked in a bay as we had to wait for some items to be prepared. Unfortunately, some items were missed from the order, which meant I had to then go back into the restaurant to complain, but items weer supplied and the member of staff did resolve the issue promptly and apologised.
![4]( "Recensione")
What an ordeal.
So I order my food for my family who are at home waiting. I am put in the parking bay to wait for my order to be prepared.
I drive over and turn my music on and play a game on my phone, 15 mins later, my food is brought out, I say thank you and turn the key on my car, its not turning over... sugar!
I can not believe it o have never broke down in my life, I have a mini panic attack, and kick the car a few times pacing up and down wondering what the hell I am gonna do.
The food is getting my kids getting hungrier at home waiting for meand I am a mess.
I call all the nessacery people in my life and decided that I might try and bring the food back as it's never getting to its destination ediable.
I explain my ordeal to a staff member, and without hesitation, she refunds the meal and tells me not to worry.
I am now able to focus on getting the car sorted and not the £21 pounds that I flushed down the drain.
Once everything was sorted out, reordered and went on my merry way, but I will forever remember the kindness and excellent customer service provided by cannock road McDonald's x
Fast friendly service. I ordered via the app and used mcdonalds rewards so I got My entire meal for free using my points :)
Fast friendly service. I ordered via the app and used mcdonalds rewards so I got My entire meal for free using my points :)
One of the best customer service around the area, even better than the local KFC or Burger King, always nice and clean
I rarely go inside I usually use the drive through, but the staff are always helpful and polite. The food is just maccys ennit lol
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