This place was such a strange mix of good and bad! We stayed on a Saturday night but we're the only people in the restaurant which was already laid out for breakfast at 8pm. The beer was good but the coke was like coloured water.... The menu and the food was superb! Our room was fine except for the burn in the carpet with a good shower. Breakfast was very good except for the lousy tea and coffee which were both undrinkable. There were plenty of staff around and while I would stay here again, next time I will comment directly to them!
3 Star Facility with 5 Star service.
It is a reasonably sized hotel in the town centre and I stayed on the top floor (I have stayed on different floors on previous visits) and the quality is consistent.
Rooms are neat and very clean. Furniture is in very good quality even if somewhat tired. Bathroom is in good shape and very clean but the towels look like they have seen too many calendars.
Breakfast is generous and probably the best part of my stay. I don't eat any other meal as I am stuck in meetings all day and we go out for team dinners at night.
Note of caution. The hotel will accept cards and GBP only. They do not accept USD as I found out on one of my trips when my card didn't authorise payment. Had to dash down to Tesco (7mins walk) to change currency.
The 2 ladies working last night (30th Sept) are a great credit to the hotel! Nothing was too much trouble and there were plenty of smiles to help surviving from a suitcase a much pleasant experience than I have experienced elsewhere.
Very good CV19 precautions in place and very professionally enforced.
Perfect balance between friendly and anonymous - felt very private but reception staff were keen to help. Room was spacious, clean and comfortable, though bathroom had a couple of maintenance issues (toilet bowl was cracked, and during my shower a bath tap fell off and hit my ankle). So in all, good, just slightly more attention to facilities needed. We didn't eat there, so can't judge the food.
Very good breakfast good room's / but bed's are bit too small I'm 6.2f. Also great service - especially from lady, called Melanie. She's very friendly / lovely and sorted our every one problem with a smile on her face.
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