Ordered and paid for before going to find out their connection to the app was down and the order would not be processed. Then I found out that their till was cash only, so I had to use one of the kiosks. The kiosk had run out of till roll, so I had to remember the number.
The staff were good, just all the issues with ordering that was not the staffs fault.
it’s ok , but unfortunately not very clean. Specially the floor could do with a proper mopping down. Otherwise the staff is friendly and food is prepared fresh.
location on Google maps is a bit off. The KFC is located in Trafford Retail Park on your way to Urmston.
I had another bad experience ordering on the KFC APP. I was in the Trafford Centre trying to order from the KFC App and the location system in the App for some reason picked up Trafford Retail Park KFC and I did not realise the error with the App. My order was waiting at the wrong KFC as I was in the for Trafford Centre KFC, I had to go and rush to get my order from the Trafford Retail park this KFC is really lovely staff were excellent.
They gave me my order after 20 mins and it was lovely well prepared food. Customer service was excellent and the chap who served me, the attitude of the staff in this restaurant was a breath of fresh air. They seemed to want to do the job, and at least care about customers
I have called out KFC for their App promos being turned off, I can say both the Trafford Centre KFC and Trafford Retail park had the in App promo was available to use in both of the restaurants at the weekend and at busy tea time.
So well done and thank you for the Excellent Service
An error has occurred! Please try again in a few minutes