This is a really good café Nero. I come here fairly often and the staff are always friendly, super efficient and my drinks are always well made. There's always a few people sitting and having coffee/cake so there's always a good atmosphere if you want to sit and relax for a bit. They're dog friendly too, which is lovely.

Update 27/5/23 Yet again, your lovely staff have done you proud by dealing with customer misunderstanding. 2022 review below Hi, Instead of speaking to the customer concerned myself in the coffee shop (and risk creating more issues for your staff) I just want to post a review to commend your staff response to completely rude, abusive and unreasonable behaviour from a customer in your store. Today, the 30th of June at 1130 an older male (joined later by another man in suit/office attire) was incredibly rude to a member of staff. Your member of staff was incredibly polite, demure and refused to react to this verbal abuse (this was due to a particular table that the customer wanted to be cleaned not being clean and not being cleaned straightaway). Note that there were plenty of others that were free/clean. There was a large queue in the shop, and the member of staff was clearly juggling items and was quickly clearing tables without undue impact to those newly arrived. This customer was then incredibly unreasonable, rude and swore at your staff and then also loudly dismissive of his work/role/effort. I did think about having a word but I know this might create more issues so instead I offer praise for your staff. So I just want to review and say that your staff did not deserve that verbal attack at all and they did everything they possibly could to not get into conflict with a customer who clearly just wanted conflict. Well done Nero team. Us normal customers love your work and thank you.