I regularly get a latte from here. Yes sometimes there is a long queue. People seem to very quick to moan about waiting but each drink is hand made to order which takes about 3 minutes per drink.
If you want something instant then got home and get your jar of instant coffee out.
I always find the staff very pleasant and friendly. The current manager is doing a brilliant job with limited staff at this time of year.
We, as a family went in for Christmas hot chocolates yesterday. We felt sorry for the young lady who took our order. But she dealt with it perfectly. One of the reasons I look forward to Christmas is my Costa Hot Chocolates.
The service was great and the coffee was good, but the queue time was quite long, management could do with adding staff on weekends.
Update 2023 - pace has picked up and queues diminish quicker than previously.
Coffee was well prepared and presented, though it was fairly busy we were able to find a table and sit.
A selection of both m&s food and costa own brand is on offer. We opted for the tried and tested toasties, and a Victoria sponge Muffin!
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