We had a lovely short break here. The staff were all friendly and wonderful. The rooms were clean. Very flexible hotel and kindly allowed us late check out at a reasonable rate. Can't wait to return again!
Our room was on ground level opposite the outdoor pool.
Little did we know that the path was a walk through for staff, so very difficult to sit outside, when we did the chairs were moved by a member of staff.
We reported that a small window was broken, it was just closed. Plus the voiles had rips. The bathroom was clean and modern. To have a caddy for your shampoo etc would be a bonus.
Breakfast was excellent, huge selection. A new upgraded toaster would be welcome.
Most of the staff were friendly.
As we arrived early and had a late flight back we were allowed to store our flight bags, for which we were gratefull.
Would we stay here again at the ommaroo, sadly no.
4 nights at Ommaroo hotel for 2 adults and a 3 year old. We arrived earlier than our room being ready, however this was to be expected and the friendly member of staff working in reception was happy to look after our luggage so that we could take our son off to the beach without delay! There is a nice beach, pier and sea water “Lido” swimming area easily accessible and literally just yards from the front of the hotel. We were able to get our room still earlier than expected and shown how to reach it.
The hotel itself is a network of corridors and different levels serving access to many rooms. There is a good bar with pleasant lounging and dining areas plus great sea views. Our favourite area was just off from the bar with games and books to keep the family entertained whilst soaking up the beach vistas and fresh air through the wide open french doors. Cris worked the bar and paid special attention to our son, making sure we got our drinks to the table along with extra toys and crayons; really nice service thanks Cris.
Our L-shaped family room had pleasant decor and was plenty spacious with a large comfortable double bed and a single bed at the other end. Our view was of the swimming pool and up Cleveland Rd - perfectly fine. The bathroom was large, modern build and boasted substantial sink and bath/shower; we had everything we would need.
Breakfast was buffet style; each morning of consistent good quality items to choose from cereals, fruits and expected continental items to cooked full English bacon & eggs plus a number of coffees and fresh juices for self-service. For the first 2 mornings we were also able to order an omelette to the table, however this service was retracted during the last 2 sittings, apparently due to such orders taking too long to fulfil by the kitchen, yet offered scrambled egg or poached egg alternatives. We used the restaurant for evening service just once and the food was delicious from the set menu. Our son enjoyed fresh pizza from the children’s menu. Thanks to Cyrus for his patience and nice table service, helping us to an area of the dining hall where we could let our son relax yet minimise any disturbance to other guests (our choice).
Outdoor heated swimming pool was good and fine for my son who wore armbands as he still learns to swim. Not overcrowded and gardens well maintained.
We’re certain that we’d stay at Ommaroo hotel Jersey again.
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