I cannot praise the nursing staff and surgeons etc enough. Even though my wait was long for my surgery. The staff were so lovely and attentive. It was my 1st operation so I was really nervous. They couldn't do enough for me and my wife who was allowed to stay with me right up to my trip to the theatre
Small and quiet hospital in the centre of Solihull.
Parent received good health and humane treatment from all but one staff member. Only a short amount of time spent under their care.
Staff were very proactive and fully on, with medical treatment and health issues.
Dr's and staff kept the family updated on care and plans in place. Called back when they said they would. Staff were approachable and open to discussion or information giving or taking.
Lots of parking.
Due to works going on, getting out of the car park was a bit like a carry-on movie or maybe a Benny Hill sketch. Parking payment machines need updating urgently.
2 chargers broken or damaged beyond usable use. Unfortunately, I think it was left too late for the family to look into reimbursement of them. Personal items were incorrectly taken down. For example, an item was missed off the list, so be mindful of that. The family informed staff, and the list (we believe) was amended.
But the main thing was that the care was good.
Absolutely amazing care!!! Staff / workers / nurses / consultants are all absolutely brilliant.. I had surgery here yesterday and they were all very person centred, respectful towards me, kind and polite. After care was amazing!
Thankyou to all. 🩷💙
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