Ordered 3 pizzas for the family but the one unfortunately came with mushrooms added when not requested which I am allergic to. Rang the store and they were brilliant, a new pizza was delivered within 25 minutes. All pizzas (not the incorrect one), and additional sides of chicken wings and strips were cooked perfectly and tasted amazing. Thanks so much team for rectifying the error so professionally 😍
I'm a driver at the Risca branch and I get nothing but praise from satisfied customers who always comment on the punctuality and the delivery timing and how hot the food is. All I see is negative comments (which helps us to improve) and not the any praise we all at the branch sometimes deserve. It would be nice to see good feedback both when we get it right, when it's good and when we don't quite get it right (which helps our team to improve) . Come on guys, we can't be bad all the time!!
Basically what I'm trying to say, post if not a good service (which helps us to improve) but also post when we provide a good service and get it right, we are always trying to improve and we won't be happy until we get it right 100%, but just be fair guys. Thanks.
App's cheaper, but nice enough store.
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