We visited on Sunday evening and when we visit we all always enjoy a family meal out. It’s a great choice for us as it is easily accessible for us with my father who has reduced mobility from a stroke. There’s plenty of choice and very reasonably priced. We always find the staff friendly but on this occasion feel the need to write a review regarding some members of the staff. We sat under the mirror opposite the condiments station so we were pretty close to the bar and as it was quiet could hear much of what was going on. One of the ladies working (we now know her name is Jess) asked her colleagues nicely for help taking out orders to be spoken back to loudly by a few other staff members appallingly. She went on again to politely tell them puddings needed taking out (we were waiting for ours) and they again spoke back to her like she was nothing and continued to do so behind her back. The short lady who was wearing a yellow flowery dress (we didn’t catch her name) was very rude and voiced her opinion for all of us to hear - including foul language which if I’d of had children with me I’d of been mentioning it. The other one who was as bad was a young man we overheard his name to be Alex. When Alex brought out our puddings (which were melted - it was a hot day so can’t complain but we got the impression from wait time and the attitude of the staff they had been left sat out - the girl in the flowery dress and Alex seem to think restocking the condiments table more important than customer orders or cleaning tables) my mother simply asked him the name of the lady who was asking them to do the jobs - he immediately got defensive and said she was the same level as him and going on with himself how she wasn’t his boss - we finally got it out of him that her name is Jess. My mother told him we only wanted to know so we could leave a review on how hard she had been working and how we felt she was being treated unfairly. I never write reviews - But on this occasion all four of us felt the need to let you know how hard Jess was working for your business, even when she got a quiet minute on a really hot and sticky day she took to cleaning the high chairs while the others stood around. She never once spoke rudely to the other staff although they did speak terrible to her face and behind her back (very childish in my opinion). Jess didn’t bark orders at them she asked them nicely to be spoken to so vile we all thought it would be best to bring it to your attention. This incident wouldn’t stop us from coming to eat here but it was unpleasant to see team members singling somebody out like a school playground.