Being told I have to use the app to order instead of using a server on the way in puts me off straight away. It may suit some diners but I prefer interaction and advice from a server. Plus adding extra drinks etc becomes a pain.
Food was not as excellent as usual but still very good, my burger had a very soggy base so it was impossible to eat with your hands as it just fell to bits. Poutine fries were excellent!!
If app ordering is the only option then future visits may not happen, the servers when serving our food were great! Polite and interactive so seems a waste not using them to order and possibly up sell your products especially to new customers.
We had a pleasant experience at this busy burger joint during a Bank Holiday. Maria L provided efficient and friendly service, and the atmosphere was lively with a mix of families, couples, and friends. The All Right All Right All Right Burger was a spicy and cheesy delight worth ordering again, and the Chilli Cheese Fries were really good. The Peanut Butter & Jelly Milkshake had a nice subtle hint of jelly (jam) and was decent. The Truffle Mac was outstanding and one of the best we've tried. However, the Triple B Burger's blue cheese was too strong for our liking compared to GBK's more balanced flavour. The Tater Tots (hash browns, reshaped) and Dirty Fries didn't wow us, but the Classic Cheese Burger with BBQ sauce was nice. Parking in the area is limited, so plan accordingly. We had an overall positive experience at this burger joint, with a mix of hits and misses. One thing worth noting is that the meal deals offer the best value for money. The portion sizes were excellent, ensuring we left satisfied. Our total bill, including a tip, came to just over £90.
I found this place listed as the best burger in England. While I disagree (not the best burger in Portsmouth), it is good.
The place looks dreary and cheap, I'm guessing aimed at students.
However, the staff were great! Quick to serve, they checked back without being intrusive, polite almost friendly, helpful. Actively making good suggestions.
I even had a minor issue with my fries, and they were so good in response.
Will worth a visit. Still a good burger
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