Had a lovely afternoon visit today, ordered all 3 courses and can't say a bad thing about any dish that we received. We was advised of waiting times and asked about any allergies when entering by Paul who also revisited to make sure everything was OK with our time there. My son has coeliac disease and Melanie took our order and made us feel there was definitely no worries about us dining there. Timings between ordering and receiving our food was just about right. The severs were all very pleasant and polite and made sure everything was just as we ordered.
We were very lucky having a dinner here.
The food was tasty and good portion size.
The waitress were nice and caring.
I feel service could get a bit better as you can see the dishes in the counter to be taken to the tables for quite a while.
As a long term coeliac, this was easily my best experience in eating out - in over 30 years.
Bella Italia made us feel very welcome, my dietary restrictions were accepted and accommodationed with ease. My food was excellent, especially the dessert.
From start to finish I felt like a 'normal' diner, not a nuisance.
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