Visit the men's floor weekly looking at their great range of high quality clothing. The staff are so friendly and helpful. no glum faces at checkout either, just smiles and warm welcomes, they are all a credit to the company.
The one (and only) time I've had an issue with an item, there was no fuss, no quibble, just a (cash) refund and great customer service.
I highly recommend this store for it's friendly and welcoming atmosphere, great customer service and the staff's (sadly rare nowadays) knack of making you feel like you matter to them.
Thanks Nottingham M and S staff, from a very satisfied customer
I came to this store today to return an item and to handle a difficult order.
I would like to compliment the staff on their customer centric approach and professionalism. They did a great job helping me: they were patient, they listened to me and they went above and beyond to resolve a challenging situation while demonstrating great team work as well.
Well done, keep up the good work! 👍🙂🤘
Visited the Nottingham store on Saturday 6th. I would like to complement a young lady called Lauren. She was a delight. Nothing was too much trouble. She found items we wanted on her hand held machine and prominently went off to find them for us with a smile! I understand she's training to be a manager. She will be a credit in whatever position she achieves for Marks and Spencer.
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