Two weeks in a row with no tea cakes. How hard can it be to get them?

An ideally suited coffee shop within the Costa franchise but very busy drafty ( if you sit anywhere near the door in winter ) and always ques out of the door even though they have 2 working coffee machines. Something which really got my attention and I haven’t seen done at other Costa Stores but is done at this one especially today is that which might be contributing to the long ques out of the door. When people have been ordering food they have to wait at the counter until it is cooked ( reheated )and no one else in the que at the till is served until the person has received there hot food. It may or may not be clear from the 4 pictures I have added but tables are not being cleared as people are leaving the 4 staff (2 staff per till) are staying behind the counter!!! This store shares its car park with PC World Carpet right Ikea Maplins, Jolleys and M&S food hall but even if you can’t get right next to your shop of choice there is always room else where in the car park. The staff are really nice, don’t get me wrong , however this store would and could be really fantastic if only they would clear the trays and cutlery and clean down the tables then go on a que busting missing during peak times ( these happen Saturday and Sunday as well ). I would be delighted to go back in a few weeks to this shop providing the above key points have been challenged by the staff.