I drink at a lot of Starbucks around the country however this branch is by far the best and I've been coming here since it opened. Staff are always helpful and friendly- any delays are addressed and the drinks are always made spot on (the only store I've found who make their PSLs perfect every time!).
I've never caught her name but one of the management staff (with the short black hair) always goes out of her way to make you feel valued as a customer, recommends great complimentary food items, and her general customer service skills are exceptional.
I know people may complain about the cups left around on tables, but this is a busy store in the area and having sat in the store for hours upon hours, staff do bus tables when they get a free moment. It also comes down to common courtesy and respect of customers to not leave the place a state.
Can't fault this store one bit, thank you so much!
Great staff, always happy to help. Consistently working hard and efficiently. I’ve been going for 6 years and never had a real issue, far better and cheaper than the one in Northampton Town Centre on the market square.
The drive-thru experience is quick and efficient especially in the mornings before work, they move pretty quickly. I always enjoy the hot oats with honey as well.
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