Overall was a pleasant experience, staff was friendly, the food was tasty, background music was not loud. The only downside was handling the double doors with a wheelchair and some idiot parked right in front of the ed doorway blocking the disabled ramp access. Which was no fault of the pub.
![4]( "Recensione")
I recently had a delightful experience at Beefeater Turnpike, and I must say, Ellie truly made it exceptional. Her service was top-notch, and she displayed remarkable attentiveness and organisation throughout my visit. Despite being incredibly busy, she seemed to effortlessly handle everything on her own, leaving a positive impression on everyone.
Ellie's dedication was truly commendable, as she tirelessly catered to the needs of the guests without stopping. I was particularly impressed with her performance during breakfast, where she continued to shine brightly. Her friendly demeanour and professionalism should be acknowledged and rewarded by the management.
Although my experience was mostly positive, there was a slightly disconcerting incident involving a staff member, whom I believe to be the duty manager. Witnessing him becoming aggressive and engaging in physical actions towards objects was unusual and unsettling.
Nevertheless, Ellie's exceptional service overshadowed this unfortunate incident. She truly stands out as an asset to the Beefeater Turnpike team, and I wholeheartedly recommend her for a well-deserved promotion. Kudos to Ellie for making my dining experience memorable and leaving a lasting impression. I look forward to returning and enjoying her excellent service again!
Ps. Quiz night on a Monday is fantastic!
Staying at the premier Inn next to the restaurant and a great place for food. The kit kat sundae takes some eating, as there's so much of it, so save some room.
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