I was greeted by a very polite young man with exceptional customer service skills, who was very helpful and cheery. However, The young lady on the drinks station should definitely take a leaf out of the young man’s book as her attitude was disgusting. Scowl looks when asked if I wanted strawberry sauce on my frappe. No attention to time, my mothers flat white was luke warm once we were seated, Didn’t appreciate the attitude when we were nothing but polite back.
Lovely atmosphere before my flight. Really helpful staff who met my dietary needs and ensured my drink wasn’t mixed with others. Team Leader is a really friendly guy!
Great service by this team on a busy July Monday morning. A bit of a que and busy seating area. All staff showed willingness to serve quick and were polite and friendly.
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