From arrival to departure the staff were excellent. The attention to details and the attentiveness shown by all was amazing. They were helpful with luggage and accommodation. Nothing was too much trouble. When we arrived, they were waiting for us and called us by our names, including our dog that we were travelling with, to which they found a few days prior too when checking that we did not suffer from any allergies. The check in process was so swift, calm and easy and they took you to your room themselves along with assisting with your luggage. The rooms are lovely and clean, and the heating works well. They have a nice touch of a doggy bag filled with a huge blanket, large enough to fit on the bed, 2 bowls, some poo bags and a lovely bag of treats.
They provide delicious bathing products in the bathroom and the towels and dressing gown were so thick and soft and fluffy!
There are two options of where you can eat your meal, in the restaurant or the vista dining room. If your traveling with your pup, then the Vista dining room is where you will eat. This is a lovely bright dining area with a superb view of the coast line, personally I think it is the better dining room. There are some luxury sofa’s where you can relax after your meal if you chose too, or there is a quieter snug with books etc just off the dining room.
The hotel facilities are amazing, if you are travelling with pet’s and or children or both. The hotel beach is lovely, and a lovely walk down after breakfast. I could go on an on but would urge you to experience this place for yourselves. It has been a wonderful experience, I just wish the hotel was around when my children were young!
Many thanks to Sarah and all the staff at The Polurrian Bay Hotel for the fantastic efforts they went to for wedding of our daughter on Saturday, and to the chef and all the kitchen staff, absolutely amazing food for the breakfast and evening buffet. The organisation was faultless many thanks Sarah for its smoothness. What a memorable day. Les & Grace
Wow wow wow! Until now, I never knew such a place existed. What an amazing concept! We have just stayed overnight with our 2 children (4 & 1) and we have all had a wonderful time. The facilities for kids/families are second to none - everything has been thought of,including the little things, from nappy bins in the room to bottle washing services at reception. Whilst the kids played in the well stocked and friendly crèche, hubby and I were able to relax and enjoy wonderful views and great service in the Vista Lounge. The food was delicious too. Thank you all so much - I can't wait to return.
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