On a hot sweltering day, just stopped for some nice cold refreshments. Between us we had Strawberry and cream Frappe, Iced latte and Caramel Iced Frappe, we all found all 3 items to hit the spot on hot summers day and we'll be going back for more!
Service for click and collect was very prompt considering we went at peak time. One star off for the queue we encountered to the parking/drive through. Toilets were reasonably clean.
I recently visited the McDonald's drive-thru, and although our initial experience left us a bit frustrated due to an annoyed server who got our order wrong, it was quickly turned around by the exceptional customer service we received from the manager on duty at 15:30.
Upon realizing the mistake, we returned to the drive-thru, and the manager assisted us promptly and efficiently without hesitation. Their willingness to rectify the situation and ensure we left satisfied was truly commendable.
This experience reminded us of the importance of great customer service, and we want to give a special shoutout to that manager for their professionalism and dedication to customer satisfaction. Thank you for turning our visit around and making it a positive one.
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