Personally they do the best chicken curry... All there food is very nice. Use them often
![4]( "Recensione")
Ordered a meal to be delivered, when it arrived we paid in cash plus tip.
About 15 minutes later we received a call from The New Hong Kong accusing us of not paying. No matter what we said we were told they were going arrive on our doorstep and demand payment.
During the call the amount that we were being accused of not paying was clearly for a different customer. We checked our address with them and they had rung the wrong number. I could hear arguing in the background where the girl said she had rung the right number but we had answered!
We had a very lukewarm apology she then hung up on us without taking any responsibility for the mistake when we asked to speak to the owner.
They shouldn't leave without payment, give customers receipts and this awful situation would not occur. It was a very unpleasant call, they should be very embarrassed by the way they spoke to us and hanging up on us.
Seriously not impressed.
Added 26/03/2023
Today the owners came personally to my home address and apologised, bringing with them a large box of chocolates.
That shows integrity. I am very impressed.
We always find Chinese food expensive as a takeaway, but tbh we always have left overs, very impressed, not greasy at all and the hot and sour soup blew my head off...... in a good way 🙂 loved everything we ordered, came before expected and great customer service 👌
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