For a lover of Margherita pizza hardly any names come to mind to which Papa John's comes second. Their pricing is almost always below that of Dominoes. Their delivery time is great and in general their quality and taste is a couple of notches better than Dominoes. On the other hand, if we were to compare Pizza Hut, then Papa John's, in my opinion wins by a fair share as it brings with it a fresher set of 'those same kinds of pizzas'.
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Keep getting the wrong order from this store - maybe the fourth time this has happened since ordering from this store. Normally I can understand if it’s a slight error e.g. one time they forgot stuffed crust, but today and I got a completely wrong item - ordered the medi veg papadia and got sent the Philly mushroom the sauce on which I don’t like. The person answering the phone was quite rude when I called to let them know, the replacement took 55 mins to arrive, and when I called to check it was on it’s the way the person was again quite rude and abrupt on the phone saying the delivery was 5 mins away (the shop is only a 4 mins drive so who know what happened there). No apology was given and unfortunately the order was still wrong missing half the toppings it was meant to have! Can’t be bothered to call back again to sort out, but just disappointing that this has happened a few times. My boyfriend really likes their pizzas so we keep ordering from here, but I have been quite disappointed a few times.
The change of staffing has done bits for this place. Hardik knows how to get customers to come back. I came here two years ago staff were rude, and didn’t seem to care so didn’t come back. Recently returned and had the best pizza and experience.
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