This was my first time visiting this Subway branch.
From reading the reviews I totally agree with what everyone has said. I was very fortunate because the staff member who made my sub was very good and he is not the one, who everyone is talking about in the reviews.
This staff member made a lovely sub and then I asked for mayonnaise and southwest sauce. Because the sauce had finished, he then asked his manager for more mayo and southwest sauce.
His manager/supervisor said they do not have any more and said to the staff member, just give them garlic mayo instead, in front of me.
This staff member then replied NO, to his manager. The staff member then went to the back of the shop and got a new bottle of mayo and southwest sauce.
Now, this is what I call customer service. His manager/supervisor needs some customer service training and to stop being lazy.
I wish I got that staff members name now, so I could thank him. Today, being the Chinese New Year 18/02/2018, I would like to wish that staff member great blessings and prosperity.
Nice space for a subway shop, was a bit slow but the staff were really nice so didn’t mind.
A fairly typical Subway branch, with some seating outside.
Food is what you would expect from any Subway - they are always fairly consistent.
The lady who served us was pleasant and very patient while my family tried to decide what they were going to have, but it was not very busy at the time.
Prices were typical for a sandwich bar in London.
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