Amazing customer service in this shop. All of the staff on the tills are so friendly. The barista is so quick and makes tasty coffee. The management are also spectacular and are more than happy to help. An amazing cafe and highly recommended
Lovely location, always busy but you barely wait a minute for your drink. There are plenty of places to sit down but I’m not sure about charging stations. The only complaint is the main set of bathrooms being out of service so there’s one toilet in the whole place so that queue can get crazy. Overall a really great location of this chain.
The staff are great! There could be a bit more seating. Considering the hectic area , and some of the crazy people that they deal with, the staff do very well, although some can be too loud - I can hear some of their personal conversations from my table on the other side of the cafe. Specifically, the big guy with the glasses and long hair. He is great at his job, but he is constantly shouting which can get annoying .
The issue with Pret (all prets) is their choice of music, everyone who is seated is either there to talk, read, work or relax, and instead of playing cafe/French style music, they blast bubblegum pop music that my 14 year old niece listens to - it makes me feel like I’m at her sweet sixteenth birthday party. I don’t get it, everyone is trying to block it out and it ruins the atmosphere
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