Came on Tuesday with 51 children, what AMAZING, friendly service, thank you so much James for looking after us 🖒
When we arrived we were greeted by a lovely Hispanic lady I think she was called Summer, she was very smiley and chatty and couldn't be more helpful (as this was my first nandos experience hehe) and I must say we weren't disappointed! She explained the specials (even though there was no board!!!!) and popular items on the menu. We chose some chicken from the menu. Summer was very attentive and always gave us SERVICE WITH A SMILE. Thank you Summer, you are a very valuable asset to the nandos franchise, you brought summer to a very rainy Wednesday!!!!
Nandos in Elephant and Castle is a rare franchise that proves itself different to your traditional high street chain.
It starts at the door where I am always made to feel welcome and well tended to by the friendly staff. Even when I was there to takeaway an online order last night, the waiting staff made sure I did not queue and directed me to where I could process my order as soon as I walked in. They also held the door open as I left. A small thing that goes a long way.
After collecting my food, which I ordered via the quite effective Nandos app, i felt like a bandit carrying my food home. Even looking over my shoulder and speeding up my walking so as to avoid any risk of it being taken off my hands. Incidentally, I feel like thats what every takeaway should make you feel like. Like you are in possession of something that everyone else would want to take from you.
The food itself was excellent as usual. The underrated avocado salad was fresh and zesty. The no bones platter we ordered was filled with the succulent Peri Peri chicken that you come to expect as standard from Nandos. The Peri Peri chips were the rare combination of crispy at the ends and fluffy in the middle. Topped with their world famous sauces, this meal was complete and satisfying!
I cant wait to do it all again soon. Nandos, keep doing what you do!
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