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I've stayed at Hotel Rafayel three times now and each visit is a renewed pleasure. The facilities are superb and the staff friendly and welcoming. The owner, Iqbal Latif, goes out of his way to mingle with guests and get to know them personally and is generous with his hospitality. The views of the Thames from the Banyan restaurant are simply stunning and have to be seen to be believed. An added bonus is the fabulous spectacle of the helicopters taking off and landing from the Battersea helipad. The rooms are spacious and luxurious, providing excellent value for money, and it's well worth paying extra for a room with a Thames view - you won't be disappointed! Other perks include the Spa and the free shuttle bus service to the Clapham stations. Special mention must also be made of the Banyan restaurant, which provides excellent food and service. Staff are helpful and attentive, especially guest relations manager Trudy who always goes the extra mile to make guests feel at home. The hotel is also constantly evolving and improving itself. During my last visit there were improvement works ongoing to its magnificent 18th-floor roof terrace as well as the opening of a designated smoking area promoting classy Havana cigars. I highly recommend this gem of a hotel and will definitely be returning.
Beautiful place to stay, staff and owner are fabulous, food is amazing, highly recommend this place, second time here so far and can't wait to come back � bring our kids next time
Thank you so much for being so welcoming and warm
I have been coming here for 5 years now, such a beautiful hotel, nice rooms, a five star by the Thames for a very good price. And the Banyan restaurant, some of the best indian food and very good international food too, in such a beautiful place. The new covered terrasse is a great feature, now you can have your cigar at warmth, enjoying your dessert or some brandy the Thames.
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