We've just returned from The Crowne Plaza London The City and I must say that the experience was over the moon. From check-in we were greeted by name and my wife was wished a happy birthday and given a up grade room to an executive suite, we both received a complimentary drink, even the waitress, Tityana, wished my wife a happy birthday when she bought our drinks. We went out for a walk and when we got back, my wife had a plate decorated with a message of happy birthday written in chocolate and a cake, with two forks, well I had to oblige, as it was her birthday. Breakfast was without doubt the most fantastic array of foods that you could wish for. Stayed two nights and will throughly recommend this hotel to everyone. Thanks for a great time. John and Violet Welch
We have just returned from a stay at the Crowne Plaza London city hotel. We had a most enjoyable stay. It was my sons birthday and I emailed to let the hotel know and when we arrived they greeted him by name and took us to our room and they had given him a little cake and decorated the room with balloons. He was over the moon. I also emailed to inform the hotel that I have coeliac disease and require gluten free foods. The hotel we amazing. They were amazing at breakfast this morning and brought out a fantastic breakfast for me. Both myself and my partner were very impressed. Thank you for making our stay a lovely one and for going the extra mile.
I wanted to take this opportunity to thank Benno Hurni-Gosman for making my wife and I feel really at home for the celebration of our wedding anniversary. I can strongly recommend the 'Chinese cricket club' restaurant where we had the taster menu - it was amazing. Keep up the good work!
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