Booked an afternoon tea for myself and a friend to catch up. We were very lucky yo have a clear day the views were amazing.
We were seated near a window, there were crumbs on the chair we were the first in the restaurant to be seated for the afternoon.
Attention to detail for cleaning needs to be paid.
Availability of mock-tails and vegetarian menu is good. Amazing availability of teas the waiter advised and helped with the selection of tea and coffee.
You can get top of teas and coffees during your experience. The selection of sandwiches and little cakes are good, taste fresh, and all are different.
The scones were warm and fresh when served with a top up of a drink also.
Over all we really enjoyed our experience, the only thing was we had to grab the attention to top up our drinks, once we requested our top up it came with speed.
Afternoon recommended.
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After watching some YouTube videos on the best alternatives to typical tourist spots (think London Eye), I came across one that recommended afternoon tea at Ting. The selling points were not only could we enjoy a traditional English tea service but the view would be unmatched. The view was spectacular, the tea service was not. Our disappointment was really about the food accompanying the tea. The presentation was beautiful which only added to our disappointment. The sweets were overly sweet and the savory sandwiches were anything but savory. The famous English clotted cream couldn't save the scones. As for everything else, the tea selection was decent and everyone in our party was happy with their choice, even the non-tea drinkers! The staff were attentive and even able to accommodate food preferences (not allergies). We requested a window seat and had an excellent table from which we could see Tower of London on the right clear across to Elizabeth Tower aka Big Ben. We were fortunate to have clear skies that day. So, overall the wait staff, tea, and views made up for the food and I would still recommend this as an alternative to London Eye, just enjoy a cuppa and the view then get a bite at the Lamb and Flag.
If you want to have a fantastic 5 star experience with a 5 star customer service, Ting Restaurant is the place to go at The Shard. Food, atmosphere and customer service are outstanding. A big shout out to Marco, Carlos, Matt and Emanuele that served our table with great elegance and joy. I will sure be coming back for another great experience at this lovely place with professional staff.
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