We were staying in a hotel on the same street and decided to pop in for lunch on our last day in Liverpool. Once we got there we were told that breakfast was on till 1pm, lunch started at 1pm - which wasn’t what we wanted but we decided to stay for breakfast as we had a train to catch. The decor was nice, the place was clean. The customer service started good, we got seated quickly and our order was taken quickly too. It wasn’t very busy, I’d say 4 tables were occupied by small groups. Once we got our food, we had to ask for missing cutlery, nobody came back to ask how our food was, nobody came back to take another drinks order. Most of the staff were at the back of the restaurant chatting. I ordered the eggs florentine but it was missing the eggs. Not sure how that’s possible but once I managed to get hold of someone, they just served me eggs on the side. Not ideal as that’s not what i ordered and as my bf started eating, I had to wait to find out what was going on. Out of curiosity, I asked (politely) what happened and all I got was ‘I don’t know, the chef was confused’. They tried to charge us £55 for a disaster meal, ignored and to chase them around for a little service. The lady made me feel like a burden for asking and made me feel like it was my fault. It even got to the point where my bf had to go up to the desk and make payment even though we asked to pay several times. I can understand if it was busy, but it wasn’t and they had plenty of staff! I wouldn’t return, which is a shame because my bf enjoyed his breakfast.

We only stopped in for a few afternoon drinks. Service was excellent - very friendly and helpful. Drinks were a little pricey but otherwise a pleasant time was had.