Jennifer was great and the food was lovely. I have previously been to TGIs in Castleford Xscape but I’ve made sure to never go again to that one as the service and food started just being awful. I thought I’d give TGIs another chance at White Rose and what a difference. Everyone is lovely and the food is so much better :))
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TGI Fridays leeds white rose made it so easy to book a table for a family birthday in the end of November 2023, the chap was friendly on the phone and we were able to book are favourite seat. We love tgi's and so thankful we could eat there on the birthday, food was lovely, drinks were lovely. And a special thank you to Laura who served us and nothing was a problem or too much, she put the thought in to how she went above and beyond for us to make it an even more lovely experience, that extra thought asking the manager was much appreciated. Laura was smiling all the time we were there, and was really happy friendly easy going. Laura did an excellent job and it's so lovely to find a person in the such a customer service engage so well with their customers and be cheerful about it. People like Laura in this business make it a really lovely experience and she is a credit to her team. My brother thoroughly enjoyed his baileys coctail and i thoroughly enjoyed my first sex on the beach coctail. Thank you ever much.
Great service from the staff on Sunday evening. Manager had a very good understanding of allergy awareness and we were warmly welcomed and made comfortable. Ordered food and drink, which was efficient and pleasant and enjoyed the atmosphere of a clean and comfortable venue. While it was quiet the manger and staff moved around and attended to their jobs keeping the restaurant clean and presentable. The food itself was pleasant, though with some overcooking on the meat and charring of the bun. The cocktails also felt underwhelming and tame considering they were made with spirits. Nevertheless, the service was great and overall a pleasant evening dinner later in the day on a Sunday.
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