I've used this branch since it opened, the service (for me) has been consistently good. The food is great, and when I've come in on a busy period and had to wait, the staff have apologised and offered me extra or a bottle of pop to compensate. I'm not sure where the negatives have been, or how long ago, but their experience doesn't seem to mirror mine. Perhaps this will offer some balance.
Usually have good service, but Tuesday evening asked for no wings in the 6 piece bucket.Got home to find a wing in there and 5 other reasonable pieces. The wing had virtually no meat on it and can only be described as off a small pigeon.
Fast service and the staff were efficient and friendly. Lots of noise and banter from the kitchen though. Clean and far better than the new Stourport road one.
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