I'm a wheelchair user and this pub has plenty of space for me to get around. Staff always ask if the table is suitable for me.
Service is great, even when they're busy.
If you order on the app it seems to be a quicker experience.
Extensive menu certainly appears to have something for everyone, like our 6yr old grandson who is an extremely fussy eater but he loves it here - even me, who recently had Gastric Sleeve Surgery and can only eat certain things, has found food I can eat and staff give me foil bags to take my leftovers home as I can only eat small quantities now.
They also slightly amended a pudding so I could have it.
Staff are always friendly and can't do enough for the customer.
I haven't personally stayed in the hotel section of Kingstown but my parents have and they said the room was on par with Premier Inn/Travelodge rooms where you are provided with tea/coffee making facilities, the rooms were also nice and quiet being set back from the road.
Staff are friendly and food service was a good speed. However the food was solidly average; items like chips and fried chicken were fresh and delicious, but my partner's steak was very tough. Additionally, breads and cakes were a little dry or hard like they had been frozen or microwaved too long. My burger bun looked and felt freezer burnt! There is good variety in the menu but the food is a bit disappointing overall. We didn't stay overnight so I can't comment on the rooms.
First of all I'll state that this is very local to me and I mean within 5 mins walk. But that aside, the food is well cooked, tasty and reasonably priced. The staff/service is always top and have never had no reason to complain. The pub itself is very clean and large with a large children's play area with an outside playground too. I've never stayed in the hotel so I can't comment but also there is a very large car park and is rarely too full. Please visit.
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