For a McDonald's the experience was really good alot better than what I've come to expect from the franchise. Ordered via the app for table service. Food came very quickly and was warm and cooked perfectly. Staff were constantly keeping the area around us clean and surprisingly checking that all was ok with the food. Altogether a good experience.
Absolutely good and sincere service. We (my hubby, myself and my daughter) passed by for a quick meal and a toilet break.
Unfortunately, I dropped my wedding ring on the way in. I found it out instantly and tried my hard to look for where I should have dropped it. 20 years of marriage, I've never ever left it anywhere. It's just because I was pretty sick today, had not noticed that I took it off and left on my knee (for putting some cream on my face). it's gone the moment I got off our car.
You know how sad I was?!??! I looked for help from the staff at the food counter. He noted the matter and instantly called the manager, Louise to help. Hoping there was anyone pick it up and passed to them (Lost and Found). Unfortunately, no. But Louise was so helpful and sincere. She ask every staff and then went to the pavement by the entrace (where I should have dropped the ring), helped my the search. Nicky, the cleaner also helped and stared on the ground for any suspected small items.
We almost gave up and passed our contact number to Louise for any follow up (in case someone picks it up). Lastly and luckily, at the moment of leaving, my husband did a final scan over the ground. Yes, yes, yes, we found it!
Who says it's a bad day today!? Absolutely NOT!!!! There are lots of angels in the world and around us!!!!!!!!
Thanks again, Louise, Nicky and all staff at this McDonald!!!! They have saved my day and my life!
Actually a good McDonald's! Everything we ordered we got. The burgers were nice and fresh, kids meals were great. They gave us extra sauce because there was a bit of a wait. Really lovely and friendly staff.
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