I have been ordering here for a few months after being recommended the munchy box (very good btw)
Tonight I ordered at 6pm deliver was an hour, not an issue. After 2 hours I called and asked where my order was. The person on the phone checked and I heard another person in the back ground confirm it was out for delivery.
40 minutes later still no food.....called back and after a few minutes of checking, they established my order had been completely missed.
Normally I would give a much lower review after nearly 3 hours of waiting for food however, they were complete honest about what had happened, very apologetic, refunded part of my order and ultimately provided me with hot food to eat.
Will I order for delivery again, no. But would I order again and go to collect yes absolute you can't fault the food.
The food is great, but there is a problem with online ordering where you cannot use a card.
Always nice food, good portion size too
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