Fantastic and friendly. The shop, staff - male, female , old, young, black or white. They treat everyone with care. They employ people of all ages which is rare. The staff are all happy to help. The food and drink are fantastic. I go whenever I am in Harlow and look forward to it.
Well what a huge surprise .. usually, when out shopping you pop into a coffee/tea shop for a very mediocre drink and an even less mediocre snack ... not so the case today when I went into Cousens bakery in Harlow for the first time! The tea was fresh, hot and tasty and the current bun I had was soft, fresh and with lots of butter ... yes butter, not spread or margarine! Congratulations I really enjoyed my tea and snack and the staff were friendly and helpful too x will definitely come again next time I’m in Harlow.
There is something a bit special about Couzens. The food and drink are great, the staff are super friendly and mein host, Wayne, keeps everything where it should be. My favourite coffee shop, cafe and bakery in Herts & Essex.
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