It would have been rated higher if we had been able to order at the counter, or if their computer screen worked properly!
I took my son along to get him a burger as a treat.
We went to the counter where a member of staff was standing to order our food, and I was told I had to order at the kiosk... It was a Monday at 4pm and it was quiet at the time.
I felt this was quite rude. If I had wanted to order at the kiosk, that should have been my choice, and I would not have went to the counter.
I managed to find the kids meals, I selected a burger meal with no ketchup, and confirmed it like the screen asked. When we got home and I gave him his burger, it had ketchup on it!
I feel a human taking the order would have been more likely get the order right?
There were quite a few members of staff around, so I don't see why ordering from the counter was not an option? To be honest, I don't know if we will be back because of being told to use the kiosk.
The bag I paid 10p for looked a mess too. It looked like it had tape stuck to it, then ripped off. Something I wouldn't have been fussed about if I hadn't had to pay 10p for it. Surely if you select takeaway a bag should be in the price already?
A nice clean and calm branch of Burger King, not far from Braehead. Will make the effort to come back to this branch as it was so nice and clean (when I was there) and the food was nice and 'fresh cooked and crisp' considering it was fast food - meaning it wasn't limp and luke warm like in some 'other famous brand's nearby.
Excellent experience on my first visit to this location.
Ordered on the app and collected within 5 minutes.
Server was friendly and knowledgeable and very efficient giving me choice of sauces and making sure salt and other condiments were in bag. (which more often than not end up missing 99% of the time)
Meal itself was hot and fresh and great value for money given the vouchers on app.
I felt I had to leave a review as this experience and meal were faultless.
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