A very well located restaurant with plenty of accessible parking. Friendly waiting staff and very tasty, fresh and enjoyable food. A great menu but sadly not many vegetarian options that are high in protein. The food did take a lot longer than hoped to be served and we were waiting close to 45 mins for fairly straightforward meals. We did have to remind the waitress that the brownie was missing the ice cream and were not given any plates until about 10 minutes of asking, but all things considered, an enjoyable family meal with a good Sunday offer of 2-4-1 on main meals. The prices without this offer are quite unreasonable, e.g. >£10 for a salad, which was primarily rocket served on a base of hummus with salad dressing - the price not justified. Similarly, the kids meal portions are quite small for the price, something that should look to be addressed. Overall, thank you for a good lunch and hopefully the constructive criticism can be worked on.

I recently had the pleasure of dining at Frankie and Benny's located in Hempstead Valley Shopping Centre, Gillingham, and it was an enjoyable experience overall. Frankie and Benny's offers a diverse menu that caters to various tastes and preferences. From classic Italian dishes to American-style comfort food, there is something for everyone. I opted for their BBQ ribs, and I must say they were finger-licking good! The meat was tender, smothered in a delicious barbecue sauce that had just the right balance of sweetness and smokiness. The portion size was generous, and the meal left me feeling satisfied. The service at Frankie and Benny's was friendly and attentive. The staff members were welcoming and made sure that my dining experience was pleasant. They promptly took my order and checked in regularly to ensure everything was to my liking. The wait time for my food was reasonable, and the presentation was appealing. The restaurant's ambiance was cozy and inviting. The interior was tastefully decorated, creating a warm and comfortable atmosphere. The seating arrangements provided ample privacy, allowing for a relaxed dining experience. The noise level was moderate, making it easy to hold conversations without any disruptions. One aspect that could be improved is the speed of service during busy hours. While the staff was doing their best, at times, there was a slight delay in attending to customer needs. However, it was not a major issue and did not significantly impact my overall experience. The location of Frankie and Benny's within Hempstead Valley Shopping Centre offers convenience and easy accessibility. Parking facilities are available nearby, which makes it convenient for customers to visit. In conclusion, Frankie and Benny's at Hempstead Valley Shopping Centre is a restaurant worth visiting. With its flavorful menu, friendly service, and cozy ambiance, it provides a pleasant dining experience. Whether you're looking for a casual meal with friends or a family gathering, Frankie and Benny's is definitely worth considering.