Nice place, nice staff. I especially liked some young wonderful lady who works there. She was so cute and beautiful so that Mac has become my favourite Mac in Gateshead. Despite her youth, she works professionally and how I noticed she did a lot of different jobs there. Also she helped us with our order. I just asked her about our order and it was solved. To be honest I just tried to find the reason to speak with her and asked about our order))). I wish her all the best
Oluwadamilare. A. Akinola
+5
Although I had issues with waiting time, also one of my orders wasn't fulfilled due to the ice-cream machine being out of order, however the customer service agents after being contacted, resolved my issue directly by compensating with something else worth the stress.
I can conveniently say they do have a prompt and responsive after-sale service system in place, and it's highly recommendable.
Food like all McDonald's card board chips but tried the new burger a lot better than the big mac.got stuck at the drive through collection point for 2 min as the staff noticed the cat walking in back window
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