Best Chinese takeaway in Folkestone, cheeper going and get it, rather than Justeat, pleasant chat with serving lady while you wait. Great food, good value, especially the special offer meals for one where you get XL portions of various Chinese staples with rice or noodles for about £7.
Card machine was playing up. No food but money taken. Went into see them after bank statement showed amount taken. They had all the details ready to show us mistake. Apologies offered although probably not their mistake No quibbles, we were offered money back. Great customer service.
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Arguably one of the BEST Chinese take aways in Folkestone by far! I've been going to this establishment for years to satisfy my Chinese food craving and they always deliver punctually with great phone service and of course delicious food.
One time I did have an issue with my order (due to the platform I ordered from rather than the restaurant itself) however as soon as I contacted them the issue was dealt with swiftly and made me feel very valued as a customer.
Times are tougher than ever right now and the fact this company can continue to go above and beyond for customer satisfaction and great tasting dishes says a lot about their staff and their passion for cooking.
Delivery is always prompt and the drivers are so friendly with food always piping hot and handled with care, it puts the bigger companies delivery drivers to shame.
I will always be a loyal customer to 9 Dragons, I'm just upset I have no pictures of my meal tonight but to say I was hungry was an understatement. Keep up the good work guys!
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