Food and service outstanding - one of the best restaurants I have visited in a long time. Service was that of a 5 star hotel and the food matched. Every dish cooked to perfection and one of the best cheese soufflés I have eaten and I am comparing this to Raymond blanc's. Would strongly urge to visit and enjoy the fine food and even more welcoming hospitality. Was hoping to do a return visit tonight as so many options on the menu but he has been taken Ill. We will Defo be back and as hotel residents. You will not regret eating here (and the rooms look fabulous )
Upon arrival we were greeted in Reception and taken to the lounge area where our coats were taken and we were asked if we would like pre dinner drinks which we did.. After a short while the menu was brought to us to choose our meal.. The staff were attentive, polite and friendly.. We were shown to our table where we ordered more drinks and didn’t have to wait long for our starters to arrive.. Starters, Mains and Pudding were presented beautifully, tasted delicious and were plenty.. The ambiance of the restaurant was stylish, classy, calm, and the music was just right.. We had a lovely afternoon and I would highly recommend this restaurant..
After having booked into another local hotel that was an absolute tip, just a short drive down the road, right on the channel, we booked the remaining 3 nights in Folkestone at the Wards. Best thing we could have done! A truly homey place with a fantastic staff. The hotel owner, Conan, offers wonderful customer service combined with a great sense of humour. His "right hand man," if you will, Nita, has the best customer service skills in the business, bar none! Their combined experience in the industry shows in the accommodation, the comfort, the food and it's very well represented in the quality of their staff as well, right down to the younger staff members such as Gabby who, along with a beautiful smile, was very attentive to our needs and has a great future in the business.
Having spent many years in the hospitality industry myself, I can highly recommend you stay in complete comfort and/or enjoy a fantastic meal at Wards. You will not be disappointed!
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