Called in on route to holiday .. everything first class ..really friendly helpful staff
Speediest delivery last night ever! Put my order through at 18:33 and by 18:50 I had a knock at my door with my dinner. Driver was super friendly & wished me a good evening. Keep it up Dominos Ferndown! Much different to another branch I tried numerous times could never quite get it right.
![5]( "Recensione")
Visiting the area, and too late as it was to gain a restaurant table, we decided to check out the local Branch of our favourite Pizzaria and make a "collection order"
Booking online direct with Dominos website, the clear and easy to operate booking system enabled me to place our requirements quickly and efficiently. And to pay with Google Pay on my smartphone
I then moved to Google maps to establish the geographical location for our collection, only to discover the branch was scheduled to collect from, was due to close in 3 minutes.
Concerned that having paid for the food, I would be unable to collect in under 15 minutes
I telephoned the branch...
I was politely greeted by Adam (I was very surprised that the phone was even answered, so close to closing time) Immediately I was put at ease by Adam who assurred me that despite the store closing at 10:45pm, the food would be prepared and a member of staff would be present to assist me upon arrival.
Arriving shortly after 11pm I was welcomed by Callum who was enthusiastically cleaning the kitchen. He was clearly aware of my imminent arrival.
As my order was ready to go, compiled correctly and the quality was better than any other branch I have visited.
This is a textbook example of what Professional and Effective customer service should be. Well done to all the staff concerned. Absolute 5 stars 😎
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