I had a very positive experience as soon as I entered the shop last Thursday. I had booked a free gait analysis with a very knowledgeable and welcoming staff member called Caroline. She asked me about my running history and my needs now, any previous injuries etc. I really enjoyed having the gait analysis done and going through the video frame by frame. She brought out several pairs of running shoes for me to try on based on my gait analysis. I felt under no pressure at all to buy, I was allowed to run around the shop in each pair as much as I needed and also try them with the running socks I was planning to purchase anyway. I had pre running event nerves and thought I needed to buy loads of things which Caroline said would be unsuitable for me at this late stage before my first full Marathon . I decided on a pair that felt exactly right for me and were properly checked and fitted by Caroline. She changed my mindset that day.They were no cheaper on line when I checked later and were worth every penny for the advice, and personal service and saved me money in the long run. I ran my marathon in those socks and the trainers I bought 2 days later after wearing them during my normal day walking around. Not one blister or pain or discomfort in my feet for the whole 26.2 miles! They were right for me. I couldn't have been happier. Highly recommend Runners Need. They obviously know a lot about running and your needs based on their expertise.

Really great experience in the store today, with attentive and knowledgeable sales lady and friendly team. Would recommend a visit if you are looking for new running shoes.