Arranged an afternoon meal for my birthday, for a Saturday afternoon it was very quiet for 3 pm. The restraunt looks amazing, My first impressions on the salad bar are all good. The initial service was good, and then it all went wrong with the drinks orders, which resulted in a 45-minute wait, and it was repeated twice. I understand that sometimes you have unexperienced staff, but 2 larger,s red wine with a JD and diet coke should be a quick round of drinks considering the amount of staff at this point.
Anyway the manager was amazing and promply sorted that out and refunded the drinks, the food was amazing especially the chicken and Brazilian steak.
I really like this place and hope it improves its service, Durham and Newcastle have a lot of competition, and thirsty customers are unhappy customers.... drink, drink, drink. Will defo try again;)
I have visited most Estabulo Restaurants in the past few years however I must give special recognition to the staff at Durham. They went above and beyond to cater for myself and 2 children providing a fabulous evening.
Steak fabulous 👌🏼
Peppercorn sauce to die for 🧨
Staff phenomenal 🔥
We will definitely be returning.
Thank you to everyone working that night 08/11/23 your doing a great job.
Absolutely legendary staff in Estabulo Durham. Arrived super late after a nightmare journey from London, not only were they super accommodating but went above and beyond to ensure me and my sister got a delicious meal and were really well looked after. All the staff were so friendly, attentive and generous. Food was great and we are so grateful they made sure there was plenty left for us. Thank you very much!
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