I'm giving it four stars based on the fact that for what it is, it's above average. By that, I mean it's a chain restaurant on the side of a busy road, so it's not fancy by any means, but the menu was varied, including lots of vegan options, the prices are reasonable, and it's all perfectly acceptable. The thing that elevates it the most though is the staff - we were staying in the adjoining Premier Inn for three nights with a very large group, so we opted to eat in the restaurant every night, and the staff could not have been more helpful or friendly - especially given we were perhaps a tad raucous at times. So, all in all, I definitely rate this place 🙂
We stay in Dumfries and come here regularly. We like to sit at the window in the conservatory where we were sitting tonight. We didn’t have our usual young man serving us tonight. We did in fact have Isla, who was equally as helpful and attentive. Anna was also there to support her a she was a new member of staff. Our meal was excellent as usual. I can’t fault the restaurant or their staff. For some reason they always get good staff. Well done to all
We had a lovely meal & the staff were great. Everything was clean but minor details like no toilet rolls was rather disappointing.
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